(a) Local Delivery Fees
S$12.00 (inclusive of GST) per order/delivery regardless of number of items or products ordered. Repeat delivery will also cost S$12.00 (inclusive of GST) per order/delivery.
(b) Overseas Delivery Fees
These will be subject to individual quotation for each online/offline order that is made.
Our staff will contact you with regards to the pricing and fees.
(c) Mandatory Extra Fees
A 7% GST will be imposed for all local orders within Singapore.
For overseas orders, any applicable custom duties, import taxes and levies are wholly borne by the customer or purchaser.
(d) Schedule of Delivery
Delivery will only be made only during office hours (9:00am – 5:00pm) from Monday to Friday
No delivery will be made on Saturday, Sunday, Eve of Public Holiday and Public Holiday.
Delivery will be made after the payment has been made and when the stock is available to us.
(e) Partial delivery:
Delivery will be made per order. There will be no partial delivery even if certain products within the order arrive earlier than others. If partial delivery is requested, this will be treated as a separate delivery and the subsequent delivery cost will apply to each additional delivery.
(f) Acceptance of Delivery
An assigned recipient or the person who submitted the order must be present at the delivery venue to sign the acknowledgement of the receipt of the goods.
(g) Use of a 3rd Party Courier
We have hired a 3rd Party Courier to handle all deliveries for Teamway Educational Resources Pte Ltd. This company will liaise with you and arrange for the delivery.
(h) Restricted Delivery Areas
We cannot deliver to all postboxes, military installations, restricted areas, all airports and seaports, all offshore islands and all areas or sites under construction, renovation or upgrading.